AI Driven IT Support

We use artificial intelligence to deliver stellar support to our clients. With our unique app architecture, our clients can contact us through their desktop, mobile device or tablet with ease.
Clever, right?

The Clever IT Advantage

IT service providers are a dime a dozen.
How does our support app set us apart from the rest?

Self-Help

If our artificial intelligence driven app thinks it might have an article that can save you waiting, it will make a suggestion before opening a ticket! That saves time and money!

Screenshot

Our app makes it super easy to take a screenshot and attach it to your ticket. No more struggling to explain what happened, just send us a screenshot!

Ticket Updates

We make it easy to find out the status of your ticket with us or provide more information. Through the app on your desktop, on your phone or via email!

Important Updates

We are always connected and in touch with multiple providers across the world. When we know something is up, we'll let you know right away and keep you updated!.

Approvals

Want to make sure someone in the office is responsible for reviewing tickets before they come to us? No problem, we have that covered too with our approval workflow!

Give Us A Call

Technology isn't perfect. Sometimes it's an emergency and you can't be bothered with an app. That's ok! You can also pick up the phone and give us a call!

We are also a full scale cloud solution provider and consultant.

Our expertise includes Microsoft Azure, Google Cloud, Amazon Web Services and more that you probably have never heard of! We even have our own managed cloud infrastructure. Whatever your needs are, we are more than able to assist.

We Keep IT Simple.

No Contracts

That's right, all of our services are completely contract-free and most are only monthly commitments. We keep clients the old fashioned way; great service!

Documentation

There is no need to be tied to your IT solutions provider because they hold all the keys. We share the keys with our clients and allow you to have access to everything we have.

Satisfaction

Because we share everything with you, your satisfaction is directly tied to our success.

Our Partners

Microsoft 365 (formerly Office 365) is the productivity cloud that brings together best-in-class Office apps with powerful cloud services, device management, and advanced security.


Microsoft 365

Our Microsoft 365 products are enhanced with scheduled reporting at no additional cost.
Learn More
Solutions Granted, Inc. is a Master Managed Security Services Provider (Master MSSPs), offering information security solutions.




Solutions Granted

Solutions Granted manages and monitors the security software running on all of our client's endpoints, providing 24/7 industry-leading support.

What our clients say about us.

99% of our clients come through referrals. We believe this speaks to our incredible customer satisfaction. But don’t just take our word for it.

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